FAQ – Frequently Asked Questions

OVERVIEW

Are you interested in booking your trip with Trips Desert Marrakech but still have some questions or doubts? Ask us anything! Read this frequently asked questions and maybe you will find your answers. And if not, send us email  tripsdesertmarrakech@gmail.com We get back to you as soon as possible!

HOW CAN I BOOK MY TRIP?

 Booking your trip is very easy! Simply choose your trip (desert tour, a day excursion or activities in Marrakech) and send us to email what trip or tour you want to book, date of your trip and how many people will travel. The email is just informal, after non-binding communication, we will send you our confirmation of your trip. And you can get ready for the best travel adventure in your life!

I WANT DIFFERENT PROGRAM FOR MY TRIP. IS IT POSSIBLE TO CUSTOMIZE THE TRIP?

 If you have special requirements for your trip or tour, send us email as well! We can plan customized trip especially for you or your group.

WHAT LANGUAGES YOUR DRIVERS SPEAK?

 Drivers from Trips Desert Marrakech speak English, French and Spanish.

WHAT LANGUAGES YOUR CUSTOMMER SUPPORT TEAM SPEAKS?

 Our customer support team speak English and Slovakian language.

WHAT DOES IT MEAN "OPTIONAL LOCAL GUIDE"

 Every destination of your trip offers the possibility of the walking with a local guide. Local guide is not included in the price of the trip and the price for the guide is agreed on the spot. Local guide is optional and it is up to you, if you decide to get a walking tour with a professional. We recommend a walking tour with a professional local guide – you will get unique experience with lot of new information about the place. If the trip includes hiking, local guide will lead you safely on the well-known paths and trails. If the trip includes visit of the historic site, local guide will tell you many interesting facts about curiosities about the place.

WHAT TO PACK FOR MY DAY EXCURSION?

 Do not forget your sun glasses, hat and sun cream, your camera and power banks or charger, is always good to have bottled water or a little snack. But do not worry, there is plenty of small shops in the road with everything you need.

WHAT TO PACK FOR MY DESERT EXCURSION?

 Desert is a hot place, but it can get a little cold in the night, especially in the winter season. Jacket or hoodie will be fine with you luggage. Is good to know, camel fur can be irritating for your skin on the legs, so wear long and lose trousers for the camel trek.

WHAT DOES IT MEAN TRADITIONAL BERBER DINNER AND BREAKFAST?

 You will taste traditional moroccan food prepared in the desert camp. For dinner is usually served soup Harira and chicken tajine or couscous. Breakfast consists from bread, butter, honey, marmelade and olive oil. Anf of course, plenty of the green tea with mint and sugar.

ARE THE TRIPS SUITABLE FOR THE CHILDREN?

 Every trip and tour is suitable for children. Although, we do not recomend the tours for children younger than 5 years old.

DO YOU PROVIDE SOME TRAVEL INSURANCE?

 Trips Desert Marrakech do not provide any travel insurance for the trips. We advised to get a travel insurance in any commercial insurance company in your country, before you travel to Morocco.

WHERE IS THE PICK UP POINT FOR THE TRIP?

 Drivers from Trips Desert Marrakech will pick you up on the tour day in your riad, hotel or apartment. If it is not possible to get to your hotel, our drivers will pick you up at the nearest agreed meeting point.

DOES MY TRIP INCLUDES AIRPORT TRANSFER?

 Multiple day trips includes transfer from airport. Day excursions does not include the airporttransfer.

HOW DO I PAY FOR MY TRIP?

 Every trip has its own price. Tours with customized programs and private tours has its own starting price, it means, the price will be finalized after we agreed on the final program of your trip. Calculation of the final price is free and does not bind you to anything. After confirmation of your reservation, we will send you paying details (bank transfer or PAYPAL) and you send for Trips Desert Marrakech 50 % of the final price. The remaining 50 % of the price will be paid on the day of your trip

CAN I CANCEL MY TRIP AFTER RECEIVING CONFIRMATION OF MY RESERVATION?

 Yes, you can cancel your trip any time. Cancellation of your trip is free and you will get all your money back if the trip is canceled no later than two weeks before the date of your trip. If you cancel your trip in less than two weeks, you won’t be refunded.

Travel to Morocco and get the best of your holiday under the Moroccan sun! With Trips Desert Marrakech you experience everything you wish for with hassle-free and private tours from Marrakech, Casablanca or Fes. Trips Desert Marrakech collaborates only with local experts and experienced drivers and guides. We provide professional services and 24 hours of communication before the upcoming trip. We are here for you for any questions or requests. Your private tour in Morocco is your biggest adventure in the country and we are responsible for your great time, comfort and satisfaction!

How To Book Your Trip With Us

Let’s get in touch! Tell us the estimated dates of your travel to Morocco, the number of people in your group and the main points of interest or places you would like to visit in Morocco! Set your imagination free, we can meet all your requirements. We will prepare a program to ensure you taste the best of Morocco! Your trip will be a real and unique adventure you’ve always dreamed of!

How To Book Your Trip With Us
Note
  •  Price : Depends the Number of Travelers.

Please don’t hesitate, we will prepare the trip to your needs and requirements. If our tours do not match what you’re looking for and what you want, you can contact us.

Please help us to deal with your request promptly and efficiently by giving us as many details as possible about your tour (How many days & which package or tour you are interested in, etc) so we can deal with your inquiry efficiently. If you are booking and taking the tour within 24 hours, or have an urgent request, call us on or you can fill in the form in contact page. All tours can be modified depends on your requirements.